What are serviced apartments?

Serviced apartments are a type of accommodation – suitable for short or long-term stays and fully furnished. This type of accommodation provides additional amenities to those offered by traditional rental accommodations. Fast and reliable Wi-Fi is extremely important, as in today’s technological world, customers judge serviced apartments on the quality and speed of their managed internet service.

The main complaints found on customer reviews sites are about poor Wi-Fi connectivity and serviced apartment broadband.

Our services:

  • Secure positive feedback on review sites
  • Reduce the risk of guest complaints
  • Provide reliable, fast internet connections in your properties
  • Can create repeat visitors
  • Include 24/7/365 UK-based guest support service

serviced accommodation Wi-Fi satisfaction graph

If you’re looking for serviced apartment broadband or internet for short term lets, you’re in the right place.

Residents and guests in serviced accommodation are looking to enjoy a home from home experience. Working away from home means they’re likely to be using the internet to contact family. Furthermore, if they’re on holiday they’re just as likely to be using Wi-Fi to catch up on the latest box set or to use social networks. Having good Wi-Fi is the key to a successful serviced accommodation business.

Guests are generally high bandwidth users that view connectivity as being standard in short term lets. As a result, most customers have come to expect Wi-Fi friendly accommodation. They are very quick to take to review sites and complain if Wi-Fi services aren’t up to scratch. Furthermore, these guests will rarely re-book somewhere that doesn’t offer the connectivity they need.

Helping you achieve positive reviews and maximise occupancy

Do you get negative posts on social media platforms or on TripAdvisor?

Customers are inclined to write negative reviews online when the Wi-Fi provided is insufficient or temperamental. Subsequently, these online reviews will decrease the occupancy rate and average daily rate (ADR), as clients will not make a booking for an apartment with bad reviews.

Our broadband and services were designed with landlords in mind. Therefore, we create a consistently positive guest experience in terms of the Wi-Fi that will secure the positive reviews and repeat customers you are looking for.

Above all, your guests will benefit from our hallmark of quality – ‘Wi-Fi friendly accommodation’ that shows your customers that you provide them with a business-grade Wi-Fi. In other words, we give them fast, unlimited 24/7 internet connection, reliable connectivity and hassle-free internet access. Above all, making customers’ internet experiences trouble-free will, in turn, play its part in securing positive reviews and those all-important repeat customers.

Taking away hassle; adding value

Do you receive multiple bills? Do you have problems trying to aggregate them into a single bill?

By making your properties more attractive to prospective guests, Landlord Broadband can help you increase your rental yield. As you would expect from a fully managed internet service, our team will take care of everything. In addition, we handle it all, from initial set up to providing full helpdesk support for guests’ Wi-Fi queries.

What’s more, you will benefit from our full equipment guarantee, protection against tenant misuse, no-cost exposure and a single bill for easy cost management. To find out more on how Landlord Broadband can benefit you with our serviced apartment broadband service, contact us here.