If you have an enquiry about your account or want to report a technical issue, simply fill out the form below and a member of our team will respond to you as soon as possible.

Don’t forget – you can also:

Request a portfolio assessment if you’re a landlord or letting agent needing to provide internet for multiple properties or Wi-Fi for HMOs.

Request a project assessment if you’d like to discuss broadband installation for construction projects or refurbishments.

All fields are required unless marked optional.

Office Address
The Catalyst,
York Science Park,
The University of York,
Baird Lane,
Heslington,
York,
YO10 5GA