Digital Inclusion is now more important than ever as it is helping the nation to stay connected during this unprecedented time. According to NHS Digital, digital inclusion is when people have the ability to use the internet and digital devices such as smartphones. Digital inclusion therefore requires people to have access to the internet through broadband, Wi-Fi or mobile. As the landlord of a housing association, you can help deliver digital inclusion to your residents by providing internet access.

Overcoming Barriers to Digital Inclusion

You may assume that digital inclusion is no longer an issue in today’s tech-savvy society, however, there are still significant levels of digital exclusion! According to NHS Digital, 11.3 million people in the UK lack the basic digital skills they need to use the internet effectively and 4.8 million people never go online at all. To overcome barriers to digital inclusion, as the landlord of a housing association, you can:

1. Provide access – Provide your residents with access to the internet.
2. Raise awareness – Make your residents aware of the service available to them.
3. Develop skills – Help ensure that your residents have the ability to use the internet and online services. You can do this by providing them with relevant advice and instructions.

The Beauty of Connectivity

Digital Inclusion will not only allow your residents to access essential online services such as Universal Credit, but it also enables them to work from home, stay connected with their loved ones and keep entertained! Here is a great example of how the Landlord Broadband team are using the internet to help stay connected and to stay positive during the current lockdown:

Rainbow NHS Drawing Coronavirus Lockdown

How Landlord Broadband Can Help

Landlord Broadband specialises in delivering super-fast, hassle-free, fully managed internet to Housing Associations, Councils and many more property organisations. What’s more, we offer full equipment guarantee, protection against tenant misuse, no-cost exposure and a single bill for easy cost management. To find out how Landlord Broadband can assist you, fill out our free assessment form today or contact us for more information about our specialist broadband service.

#KeepingPeopleConnected #BusinessAsUsual

Written by Milly Jackson

Marketing and Business Development Assistant | Housing Associations Specialist