In an interconnected world, everybody expects access to the internet. We are here to deliver it. We ensure digital inclusion through internet access for social housing, to guarantee no one misses out on The Internet of Things (IoT). On top of this you’ll be surprised at how little it will set you back.
Why internet access for social housing?
Reduce void periods
Social housing tenants are just like any other tenant; they need wi-fi and broadband access. With the government’s Universal Credit plan, tenants must have an online Universal Credit account to manage their claim.
Tenants now expect digital inclusion through internet access in social housing. So many things are done through the internet that people who lack access will lose out on job opportunities, struggle to maintain ties with friends and family, and most importantly, struggle to pay bills. Providing Wi-Fi access to tenants will help them through their journey towards digital inclusion, and ultimately make your property stand out.
One of the main concerns for social housing landlords is cost management. Digital transformation of asset management provides the opportunity to reduce overheads and increase productivity.
- The internet of things now allows remote control of utilities. Heaters can be automatically adjusted to maintain a temperature in order to minimise energy waste.
- Sensors can detect leaks and repairs, and send the information to a repair team who go directly to the source of the problem.
- Online communication platforms between management teams and tenants reduces call centre costs, while online payments reduce transactional costs.
All of these fantastic ways to reduce costs and manage assets in social housing require one thing; Wi-Fi. Ok, we can see you doing the maths. I can reduce costs, but I will still have to pay for the service? Well, you don’t! Why? Because this is a cost you can pass as an onward rental or service charge – so it’s the tenant paying for the service.
But what about having to add the cost and hassle of managing the service? Well, that depends on the service provider you choose. You may choose a high street, one size fits all solution because it costs less. However, it will increase your cost to serve – a cost you are looking to reduce – because you will have to handle problems and support yourself. If you choose a managed solution, then the management is done by the provider and included in the cost, so you don’t have to worry about costs or hassle.
Sensors, smart houses and smart appliances consume bandwidth. To obtain these cost savings and benefits, the Wi-Fi you provide must be reliable and strong. It must also be consistent; if the Wi-Fi keeps dropping it will affect the sensors, which could reset.
You also need to consider the range of your Wi-Fi signals. Having dead zones in the property is like having a blind spot. If a sensor is located in a dead zone, anything it detects can not be communicated to management, and your tenants will complain so it’s important that you can guarantee there are no Wi-Fi dead zones in your property.
Adopting broadband and Wi-Fi for your social housing or shelter accommodation can definitely benefit you. It reduces costs and increases efficiency. It helps reduce the risk of void periods, and it provides your tenants with the possibility to become digitally included. And with the right Internet Service Provider, you don’t even have to worry about managing it. What are you waiting for?